Trego County-Lemke Memorial Hospital
Trego County Lemke Memorial Hospital is proud to announce the addition of Avera eEmergency services in WaKeeney.
TCLMH provides emergency services to hundreds of patients in the community each year. Open 24/7, the ER is equipped to handle any patient that comes through the door. However, access to a second set of eyes and ears can be beneficial in critical cases. The new eEmergency service will provide that extra support to TCLMH’s clinicians when needed.
At the push of a button, local physicians and emergency room staff have immediate, virtual access to a team of physicians and nurses who specialize in emergency medicine.
eEmergency supports patient care in several ways:
• Access to board-certified emergency physicians 24 hours a day
• Connects rural communities to highly trained specialists
• Activation of emergency transport teams as early as possible
• Additional support during multiple emergencies
• Fewer transfers so patients can stay close to home
• Collaborative approach allows local caregivers to focus exclusively on patient care
“eEmergency gives us the ability to extend and enhance the level of health care in our community,” said David Augustine. “It gives us access to the same type of specialists available in larger facilities, enabling us to deliver better care, right here in our community, and keep patients here whenever possible.”
Avera eCARE offers one of the largest telehealth networks in the United States, supporting more than 225 health centers, clinics, long-term care centers and correctional facilities within an eight-state region.
Please go to Avera eEmergency under the services tab or call 785-743-2182 to learn more about health care services at TCLMH.org To learn more about Avera eCARE, go to www.AveraeCARE.org.
Long Term Care 5 Star Award
The Trego County-Lemke Memorial Hospital Long Term Care has recently been awarded as a 5-Star facility for overall quality. Similar to a 5-Star hotel this is the best rating a residential care facility can receive! This rating by The Center for Medicare and Medicaid Services (CMS) is based on 4 sections including health inspection, quality measures, staffing and RN staffing. The Health Inspection rating takes into consideration the 5 most recent state surveys. Quality Measures is an indication of falls, urinary tract infections, anti-psychotic medications, weight loss and resident's that require additional assistance with activities of daily living. The staffing and RN staffing indicate adequate staffing for the number of residents and level of care they require. This is a huge accomplishment for our facility! You are welcome to check out the web for CMS Nursing Home Compare to verify this information for yourself or for more information about the 5-Star Rating Program. Trego County-Lemke Memorial Hospital Long Term Care is truly an example of..."Our Family Caring for Yours".
TCLMH's mission is "Touching lives with compassion and a commitment to excellence." One way that we measure how well we are meeting this mission is by the input our customers give us. If you have a great experience we want to hear about it. Hearing about the services and staff that you enjoyed the most, helps us to recognize and reward our team.
If we fell short of your expectations, we want to hear about it. Bill Gates once said, "Your most unhappy customers are your greatest source of learning." At TCLMH, we are committed to receiving customer concerns and viewing them as ideas for growth and improvement. For example in 2011, our parking spaces were widened to enable our customers to access our facility with ease; and a wall mirror was placed in the Acute hallway after a customer voiced their concern about potential collisions at the intersection.
After you receive services at TCLMH and our Family Care Clinics in WaKeeney and Ellis, please take a moment to fill out your patient satisfaction survey. Each visit can provide a new experience for our customers, and we want to hear about it!
Patient Satisfaction Committee